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News, Tips, and Advice for Technology Professionals
Updated: 8 hours 18 min ago

5 Signs a Hosted Contact Center Solution Is the Best Option

Tue, 11/19/2024 - 08:25
Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center solution is the way to go.

Microsoft Ignite 2024 Unveils Groundbreaking AI, Security, and Teams Innovations

Tue, 11/19/2024 - 08:00
Microsoft Ignite 2024 unveils groundbreaking AI, security, and Teams innovations, shaping the future of enterprise tech and digital transformation.

How to Use Gemini in Google Sheets: Basic & Advanced Use Cases

Tue, 11/19/2024 - 07:45
Learn how to prompt Gemini to produce content and calculations that you can export or copy to a Google Sheet.

10 Best Free Project Management Software to Boost Productivity

Mon, 11/18/2024 - 15:00
Explore the best free project management tools for individuals and teams. Learn how to manage work more efficiently and enhance productivity.

NTT Data: CISOs Most Negative About Generative AI

Mon, 11/18/2024 - 11:49
According to NTT Data's Global GenAI Report, generative AI poses problems with security, infrastructure, sustainability, and bias.

DHCP: When to Use it (And When Not to)

Mon, 11/18/2024 - 11:35
DHCP or static IP? Here’s everything you need to know about Dynamic Host Configuration Protocol and how to keep your network secure.

How To Improve Contact Center CX Without Buying New Tech

Mon, 11/18/2024 - 11:04
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use.

7 Problems Contact Center Analytics Can Solve Right Now

Mon, 11/18/2024 - 10:44
Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing problems with data.

5 Best VPNs for Streaming in 2024

Mon, 11/18/2024 - 07:30
Discover the top VPN services for streaming that offer fast speeds, reliable connections and access to a wide range of streaming platforms.

Dell Unveils New AI-Powered Infrastructure at SC24 Conference

Mon, 11/18/2024 - 07:00
Dell unveils AI infrastructure, liquid-cooled servers, and services at SC24, driving enterprise AI acceleration and innovation.

Complete Guide to CRM Analytics: Types, Benefits and Metrics

Mon, 11/18/2024 - 06:00
Discover a complete guide to CRM analytics, including the types of data collected, key metrics to track, and what features to look for in a tool that can help grow your business.

Where to Recycle Old Mobile Phones: 10 Top Locations & Programs

Fri, 11/15/2024 - 15:00
Discover the best places to recycle old mobile phones and help the environment today. Find a recycling center near you now.

Ubuntu Server: A Cheat Sheet

Fri, 11/15/2024 - 14:45
Ubuntu Server is very popular, thanks to containers and the cloud. This resource guide about Ubuntu Server covers why the platform matters, how to use it, and more.

Ubuntu Server: A Cheat Sheet

Fri, 11/15/2024 - 14:45
Ubuntu Server is very popular, thanks to containers and the cloud. This resource guide about Ubuntu Server covers why the platform matters, how to use it, and more.

ANZ CIO Challenges: AI, Cybersecurity & Data Analytics for 2025

Fri, 11/15/2024 - 14:13
ANZ government CIOs face budget constraints while prioritizing AI, cybersecurity, and data analytics for productivity gains and digital transformation in 2025.

EU Fines Meta Nearly €800 Million for Facebook Marketplace Practices and Advertising Data Violations

Fri, 11/15/2024 - 13:35
The European Commission accuses Meta of giving Marketplace an unfair advantage over competing digital storefronts.

Australian Businesses Urged to Invest More in Tech Adoption

Fri, 11/15/2024 - 12:30
A new report by the Tech Council of Australia revealed that businesses of all sizes could help lift tech adoption in several ways.

Fedora vs Ubuntu: Are You Considering a New Distro?

Fri, 11/15/2024 - 11:00
Fedora and Ubuntu are both outstanding Linux distributions, each taking a different path to the same goal. But what are their differences and similarities, and which is right for you?

9 Worthwhile Product Launch Templates for Busy Leaders

Fri, 11/15/2024 - 10:10
Download the best product launch templates for monday.com, ClickUp, Wrike, Notion, Excel, Google Sheets, and more.

What is Sales Automation? Tips and Examples

Thu, 11/14/2024 - 14:27
Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

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