News, Tips, and Advice for Technology Professionals
Updated: 3 hours 27 min ago
Wed, 08/07/2024 - 09:00
Explore how AI transforms call centers with five current technologies and three future innovations, enhancing efficiency and customer satisfaction.
Wed, 08/07/2024 - 06:37
Learn more about metered vs unlimited calling options through Zoom Phone. Find out if your business might benefit from their budget-friendly VoIP phone plans or if you’re better off with a more feature-rich alternative.
Wed, 08/07/2024 - 06:22
Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.
Tue, 08/06/2024 - 11:55
Judge Amit Mehta ruled Google’s “default distribution” of its search engine contributed to advertising revenue and illegally suppressed competition.
Tue, 08/06/2024 - 10:00
Explore the best CRM options for law firms. Discover specialized features built to streamline client management for your practice.
Tue, 08/06/2024 - 09:10
The new Labour government has reshaped the U.K.’s AI plans, redistributing funding and narrowing the focus of the forthcoming AI Bill.
Tue, 08/06/2024 - 09:00
No matter your needs, you'll find different Apple Watch faces that can help you during an average workday.
Tue, 08/06/2024 - 08:50
OpenPhone’s one of the few VoIP systems to offer unlimited texting. Wondering about the rest of the platform? Check out my full review.
Tue, 08/06/2024 - 05:00
Dialpad is a modern, innovative and powerful cloud-first alternative to other phone services. Check out the full review below to see if it’s the right VoIP solution for you.
Tue, 08/06/2024 - 03:25
While Mullvad VPN offers strong privacy and transparency features, NordVPN’s feature-packed service and robust server fleet give it an advantage.
Tue, 08/06/2024 - 03:00
Here’s your opportunity to score refurbished Apple AirPods Pro 1st Gen with a MagSafe charging case at an incredible price that's lower than Amazon’s.
Mon, 08/05/2024 - 12:59
Rust and Kotlin slowly approach the top 10 while Python becomes increasingly untouchable.
Mon, 08/05/2024 - 11:46
CFOs are sitting alongside CIOs for at least 60% of the technology decisions companies are making in 2024. New Rimini Street research finds this closer collaboration could end up benefiting IT budgets.
Mon, 08/05/2024 - 11:23
Discover strengths and drawbacks of 8x8 as a contact center solution. Compare features and pricing with other VoIP business phone systems.
Mon, 08/05/2024 - 09:51
Understanding machine learning can help you build recommendation engines or perform data science work.
Mon, 08/05/2024 - 03:21
If you’re on the hunt for Urban VPN alternatives, check out our in-depth analysis of Proton VPN, TunnelBear and other VPN providers.
Mon, 08/05/2024 - 01:55
Elevate your social media skills with the 2024 Meta Marketing Bundle, featuring four courses covering Facebook, Instagram, LinkedIn, Twitter and SEO.
Mon, 08/05/2024 - 01:00
Australia’s public sector agencies are under increasing pressure to improve their readiness for cyber attacks and data breaches, as surveys and investigations find their preparedness lackluster.
Fri, 08/02/2024 - 14:32
Discover quality assurance best practices that can elevate customer satisfaction and improve agent performance. Follow these actionable insights to improve your contact center operations.
Fri, 08/02/2024 - 13:40
Compare Pipedrive and Salesforce to determine which CRM is better suited for your business needs. Explore features, pricing, and pros and cons to make an informed decision.
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