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Australia is grappling with productivity losses and employee burnout. Can AI reverse this trend?

Check out the best internal and external product catalog templates for Excel, Google Sheets, Notion, Trello, Airtable, and more.

Australia announces a national AI plan to boost investment, skills, and infrastructure, aiming to capitalize on AI's potential to drive economic growth by 2030.

Salesforce pushes AI innovation with Agentforce 2.0, enhancing CRM with advanced automation, Slack integration, and a powerful new reasoning engine.

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Learn about the waterfall project management methodology and its approach to project planning and execution. Discover its key principles, advantages and how it differs from agile methodologies.

Learn how selecting the right rate center can help you maximize savings on calls for your business and customers.

Do you use Linux machines in your data center? If so, it's probably a good idea to regularly check the health of the SSD drives used on those machines. Here's how to do it.

Ideally, generative AI should augment, not replace, cybersecurity workers. But ROI still proves a challenge.

Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment.

TechRepublic looks back at the biggest artificial intelligence stories of 2024, from Apple putting AI in phones to global governments weighing in.

Astrill VPN is touted as one of the best VPNs around. But is it worth the extra money?

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them.

Thoughtful use of IVR routing can streamline operations almost immediately. Learn how to connect customers faster for a better experience.

Cashed-up ransomware criminals may exploit more zero days while potential blanket ransomware payment bans hang over defenders like a shadow.

Whether you are setting up your first IVR phone tree or optimizing an existing one, these are the most important best practices to follow.

The dedicated AI research facilities will be located in Finland, Germany, Greece, Italy, Luxembourg, Spain, and Sweden.

Finding the physical location of your Windows 11 product key can be a hassle unless you use several simple commands.