It’s a smart idea to consider setting up a business bank account. Keep reading for tips on how to make the best decision for your business.

Wenn Sie nicht sicher sind, wie Sie Ihre SSH-Zertifikate anzeigen, führt Sie dieser Artikel durch die Schritte unter Linux, macOS und Windows.

With its questionable privacy policy, slow VPN performance, and lack of independent audits, Urban VPN fails to offer a secure and quality VPN experience.

Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from happening again.

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A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to do if they're not.

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New research found that 11% of U.K. businesses have at least 50 AI projects stuck in the planning phase, which could be because the technology simply can’t bring value.

Microsoft’s Siva Sundaramoorthy provides a blueprint for how common cyber precautions apply to generative AI deployed in and around security systems.

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Australian knowledge work could follow call centres in being optimised for peaks and troughs.

Study reveals alarming risks of AI medical advice from Copilot and highlights the urgent need for professional guidance in healthcare.

Discover pros and cons in our 2024 Less Annoying CRM review. Explore features and use cases, plus find out if it lives up to its name.

SentinelOne’s Alex Stamos sees a future where defenders have the advantage when it comes to generative AI. At least until it can write exploit code.

Nearly half of respondents blamed remote work for these incidents.

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Discover the best ways to get call center queuing times under control without telling agents to work harder.

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The supply of next-gen processors is sold out for the next 12 months as company demand for more sophisticated AI models and applications continues unabated.