Read more about a China-aligned cyberespionage threat actor dubbed StormBamboo, also known as Evasive Panda, which compromised an Internet Service Provider and infected targets with malware.

Measuring your ROI related to AI can be tricky. A Gartner analyst offered tips for Australian organisations looking to get the most out of their AI investments.

This online e-degree program will get you up to speed on programs like ChatGPT, DALL-E, Midjourney and more, and it's on sale at $24.97 through 9/3.

Discover how to safeguard IVR banking from hackers and implement secure authentication methods for customer protection. Find out how these digital alternatives benefit both customers and agents.

Compare Zoho CRM and monday CRM as sales tracking and collaboration solutions. Explore their features, pricing, and pros and cons to find the best fit for your team.

Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options for your business, including necessary software and troubleshooting tips.

Founder Tara Chklovski speaks about how young women who demonstrate proficiency in solving real-world problems with tech can help solve the industry’s gender gap.

Do you know the most important metrics to measure in a call center? Uncover essential call center statistics for maximizing efficiency, including turnover rates, answer speeds, and customer satisfaction scores.

Apple Intelligence may launch on EU Macs, bypassing DMA rules, while iOS users await AI features amid ongoing regulatory challenges.

Structured Query Language, or SQL, is used to analyze large datasets. Today’s best SQL courses offer hands-on training for mastering database management.

Tracking calls is normally a complicated process — the best call tracking software makes it easy. Keep reading to learn about the top options for your business and how to choose the right one for your team.

There were only 12,318 new tech incorporations in Q2 this year, compared to 13,802 in Q1, according to accounting firm RSM UK.

The investment will go into 98 AI projects that will ultimately improve safety on construction sites, reduce train delays, and cut emissions across supply chains.

Read our Wiza review to discover how its features can enhance your lead generation and sales outreach efforts. Compare pricing and weigh pros and cons to determine if it's right for your business.

Explore how AI transforms call centers with five current technologies and three future innovations, enhancing efficiency and customer satisfaction.

Learn more about metered vs unlimited calling options through Zoom Phone. Find out if your business might benefit from their budget-friendly VoIP phone plans or if you’re better off with a more feature-rich alternative.

Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup.

Judge Amit Mehta ruled Google’s “default distribution” of its search engine contributed to advertising revenue and illegally suppressed competition.

Explore the best CRM options for law firms. Discover specialized features built to streamline client management for your practice.

The new Labour government has reshaped the U.K.’s AI plans, redistributing funding and narrowing the focus of the forthcoming AI Bill.